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Universal Number has offered reliable, high-tech Service since 1989. We continue to be a leader in providing cutting edge technology at a very affordable price.

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800 Service is available on any Universal Number Click here for more info

Basic - $7.95
Comes with a 30 second greeting, an unlimited number of 60 second in length messages that are retained for 4 days from the date the message is left.

Basic Plus - $10.00
Comes with a 60 second greeting, an unlimited number of 60 second in length messages that are retained for 7 days from the date the message is left.

Premium - $15.00
Comes with a 60 second greeting, an unlimited number of 120 second in length messages that are retained for 14 days from the date the message is left.

Premium Plus - $20.00
Comes with a 120 second greeting, an unlimited number of 180 second messages that are retained for 28 days from the date the message is left.

Business Premium - $25.00
This service is designed for a business application.  Messages are only removed when you delete them.  The greeting can be any length.  The messages left can be any length.  We set a maximum length on the greeting and messages to five minutes.  This can be changed at no charge.  Other charges will apply to this type of service as stated below in more detail.

Paging Service
Paging service calls a pager or a phone and beeps as an alert that you have received a message.  It is billed at 5 cents per minute, most pages are 2-3 cents per page.

WhereAmI® Service
WhereAmI service calls when a message is left at your Universal Number Service. 
It then plays the message to you over the phone.  It is billed at 5 cents per minute. 

Call Transfers
Call transfer occur when you press 4 when you are listening to a message or if your Universal Service is set to transfer callers live to you.  It is billed at 5 cents per minute.

All Universal Numbers can provide, via Scripting and IVR, the following Call Management Features:

Auto Attendant

Dial By Name Directory

On Hold Script

Live Call Transfer

Zero Out to Operator

And Anything Else You Can Dream Up

 

Business Basic $25 Service

10

Minutes of voice storage including both greeting and messages: maximum greeting is 5 minutes, maximum single message length is 5 minutes

$1

per additional minute per month at any time during the month

 

unlimited retention

1000

Calls

$.03

per additional call

1000

Minutes

$.03

per additional minute

 

9,999 Greetings for additional boxes through scripting

 

Tollsaver

 

Timed Greetings

$3 

Scripting

$2 

Caller ID

 

 

Talking Signs - $50.00
Includes 15 minutes of voice storage, including up to a 15 minute Greeting. Includes 1000 incoming calls and 1000 minutes of incoming usage. Any incoming calls or minutes of usage exceeding these limits within a billing cycle will incur a 3 cents per minute charge.

Talking Signs $50 Service

 15

Minutes of voice storage including both greeting and messages: maximum greeting is 5 minutes, maximum single message length is 5 minutes

$1

per additional minute

1000

Calls

$.03

per additional call

1000

Minutes

$.03

per additional minute

5

WhereAmI™ Numbers

 

9,999 Greetings for additional boxes through scripting

 

Tollsaver

 

Timed Greetings

$3 

Scripting

$2 

Caller ID

  Unlimited Retention

Universal Number can custom design a voice mail service to meet your requirements.  The above information is merely a guideline. Please Contact Us for further assistance. Thank You.

 

Additional Services

All the below services are available to all voice mail box types.
Each is billed monthly unless otherwise specified.

Additional Services

$5 Internet Service
$3
Scripting
$10 411 Directory Listing $50 one time paper work fee
$2
Caller ID
$1 Toll Saver
$5
Announce Call Transfer
$2 Timed Greeting
$10
Announce & Conference
   
$2
Allow Hold on Transfer
$2 Add 30 Seconds to Greeting
$2
Multiple Call Xfer #s
$3 Add 30 Seconds to Message
$2
Each Pager # beyond number allotted per box
$2 Multiple Greetings    
$2 Add 24 Hours of Retention
$2
Each WhereAmI # beyond number allotted per box

E-Mail Services

E-Mail Services - $1.99  This Service provides an e-mail address that includes your U# phone number.  An example would be: 2135551212@universalnumber.com.  Adding this service to your U# account along with the ability to e-mail your voice mail messages as .wav files, increases your flexibility by allowing you to check your voice mail and e-mail messages in one place.  This is a great feature for those who travel frequently or use the U# service as a virtual office.

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